Tonight's Stanley Cup completes a remarkable sport business turnaround for Chicago Blackhawks

When they began to serve notice they were on the rise and we saw the Chicago Blackhawks as one of the top-10 sport business stories of 2008, we noted that “new owner Rocky Wirtz understands spending money to make money is the way it works in the sport business and the way most successful franchises stay sustainable for the long-term.”

Tonight as they celebrate their first Stanley Cup in 49 years, the Blackhawks stand as a classic case study of a turnaround made possible by aligning ownership with both hockey operations and business operations and firing on all cylinders on the marketing front.

Rocky Wirtz understood what was required and pressed the button on hiring new Blackhawks president John McDonough in the fall of 2007. Just over a year later, the Blackhawks used the NHL Winter Classic on New Year's Day 2009 -- playing at iconic Wrigley Field -- as a metaphor for McDonough's approach to promoting your product and making it as accessible as possible.

They were still 18 months away from tonight's Stanley Cup victory, but the revitalized Blackhawks were an Original Six franchise that mattered again to Chicago and to the NHL.

We rated them as the hottest sport property in North America in Champions of The Sport Market 2008 and watched last fall as they confirmed their status as the fastest-growing hockey business in North America when they made a big move on Forbes Magazine's list of 2009 NHL franchise valuations.

Forbes valued the Blackhawks at $258 million U.S. in October, seventh among the 30 franchises in the NHL. No franchise increased in value more than the 26% bump enjoyed by Chicago, which climbed seven places from #14 the previous year; leapfrogging ahead of the Vancouver Canucks, whom they eliminated in the second round of the Stanley Cup playoffs each of the past two years.

There is no denying the engine of their make-over is winning talent; thanks to the work done by previous Blackhawks' general manager Dale Tallon and his successor Stan Bowman and epitomized by players such as Jonathan Toews, Patrick Kane, Marian Hossa, Duncan Keith and Brent Seabrook.

Yet equally clear is that the team's increased equity comes on the strength of the one-two punch of a better product and better marketing.

Bulls and Bears blog May 5th: http://thesportmarket.blogspot.com/2010/05/nhls-chicago-blackhawks-represent.html

The remarkable rise of the Blackhawks has been fuelled largely by a tremendous turnaround in ticket and sponsorship sales, which in turn has been supported by a new television strategy to repatriate and promote the Blackhawks brand throughout Illinois.

The Blackhawks gained 20 new corporate sponsors under the leadership of McDonough and the ownership of Rocky Wirtz, the son of the former owner, the late Bill Wirtz. Sponsorship quadrupled and season ticket sales tripled. As a result, the Blackhawks rose to the top of the league in attendance, rocking the United Center – the largest arena in the NHL -- and making it live up to its name as the Madhouse on Madison.

That in itself is an amazing turnaround from their second-to-last status in league attendance four years ago. Chicago has jumped from 29th among 30 clubs in 2007 to 19th in 2008 and first overall in the two seasons since then.

Rarely in the business of sport has a professional sport franchise gone so rapidly from such a lowly status both on and off the field of play, to a perch this high as one of the league leaders in business operations and, as of tonight, its overall champion.

Their "One Goal" slogan, a solid marketing mantra since 2008, has been reached, very effectively and ever so efficiently. The bottom-to-top turnaround: less than five years.

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NHL shows gains but NBA still wins 2010 television sweepstakes

Having game 5 of the NHL's 2010 Stanley Cup finals go up against game 2 of the NBA Finals Sunday night might have been unfortunate scheduling for both leagues and their fans but it did offer up a great chance to compare hockey apples with basketball oranges, so to speak, when it comes to television drawing power in North America.

Among the findings that stick with me are that NBA basketball is almost as popular among Americans as NHL hockey is to Canadians, at least when it comes to this spring's match-ups between the Los Angeles Lakers and the Boston Celtics in the NBA Finals and the Chicago Blackhawks and the Philadelphia Flyers in the Stanley Cup.

The head-to-head showdown showed that on a per capita basis, Canadians are this year 5.75 times as likely to watch Stanley Cup championship hockey than those living south of the border. It also demonstrated that Americans outwatch -- again per capita -- Canadians by 5.43 to 1 when it comes to NBA Finals basketball.

On this given Sunday, the NHL outscored the NBA on Canadian television by a 13:1 margin. In the U.S., however, the NBA beat the NHL by a ratio of 2.66:1 (approaching threefold). Hoops also won the continental battle by a margin of almost 60 per cent, with 16.0 million North Americans watching the Celtics beat the Lakers and 9.7 million tuning in to see Chicago move to within one game of its first Stanley Cup in 49 years (which the Blackhawks clinched in overtime tonight to win in six games).

The television scorecard Sunday looked like this...

                               NBA                              NHL
                               LA/Boston                                Chicago/Philadelphia
                               Game 2                                     Game 5


North America      16.0 million viewers         9.7 million viewers


United States        15.7 million viewers         5.9 million viewers
                              ESPN on ABC                             NBC

Canada                  291 thousand viewers     3.8 million viewers
                              TSN                                            CBC/RDS

The head-to-head comparison is particularly interesting in the U.S., where four of the top eight television markets in the country are directly engaged in the Stanley Cup and NBA Finals. This year's NHL and NBA championship series span the second-largest media market in the country, LA (5.7 million television households), #3 Chicago (3.5 million) and #4 Philadelphia (2.9 million), along with #8 Boston (2.4 million).

Sunday continued to show how heavily the NHL relies on the strength of its local markets when it comes to U.S. television ratings, with more than a third of those Americans tuning into Game 5 of the Stanley Cup final coming from either champion Chicago (where local market shares hit 40%) or Philly (almost 30%).

The New York Knicks and Chicago Bulls could theoretically drive larger combined local audiences if they found a way to return to the NBA Finals, but for ESPN on ABC, there is no stronger match-up in terms of national television interest than the NBA's two heritage brands, the Celtics and Lakers.

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NHL needs destination television in the U.S. for its Stanley Cup showcase

darrenrovell1: R-A-T-I-N-G-S. Spelling Bee beats game 4 of Stanley Cup Final -- 4M to 3.1M viewers (From sport business reporter Darren Rovell of CNBC June 7th on Twitter.com comparing Saturday's Scripps national spelling competition on ABC with Friday's NHL championship game on cable carrier Versus).

The National Hockey League would be well-served by a simple goal when it sits down to negotiate its next U.S. broadcasting contracts, either with current rightsholders NBC and Versus or some other combination of incumbents, newcomers or returning partners.

The "One Goal" -- to borrow the simple marketing slogan of the Chicago Blackhawks -- should be to ensure its Stanley Cup finals are carried by one network, from start to finish. Its priority should be to deliver destination television to better serve its existing fans and help lure new ones.

As it stands, the NHL is alone among the major professional sports leagues in North America in relegating even one game in its ultimate championship series to cable television alone.

Granted, the environment is changing and cable juggernauts such as ESPN are outbidding networks on a variety of fronts -- including varsity sports -- and they do so on the strength of dual revenue streams (advertising and subscription fees) and the quality of their all-sports audience demographics.

Yet only CBS, FOX and NBC are in the discussion for the NFL's conference championships and the game's greatest showcase, the Super Bowl. FOX is the exclusive custodian of Major League Baseball's classic, the World Series. The ESPN on ABC simulcast platform is locked in and a winner with the NBA Finals.

The Stanley Cup, however, does not have one consistent U.S. television home. In the current 2010 slugfest, NBC claimed games 1, 5, 6 and 7, while Versus picked up games 2, 3 and 4. It's a sharing formula they've used throughout the existing NHL rightsholder agreement, not only in the Stanley Cup showcase but throughout the post-season.

It is not the right solution for the NHL in the U.S. market and for the Stanley Cup as the game's marquee event.

A stronger rights deal in 2012 with NBC, one which engaged the network throughout the Stanley Cup final, would make the most sense (and while you're at it, graduating from the ranks of pure revenue-sharing into rights fees would be a worthy side goal with the Peacock network).

Getting another major network to take ownership of the league's championship series would be the next best bet. Failing those options, having a cable network designated as the go-to carrier of all seven games would be better than the current on-again, off-again relationship in which Stanley Cup final games literally bounce back and forth between network television on NBC and second-tier cable on Versus.

It is true that -- despite the baton approach used by NBC and Versus in passing games back and forth -- the Stanley Cup in particular and the 2010 playoffs in general is delivering to the NHL its best U.S. audiences in almost 15 years. Progress has been made, with even Versus declaring record ratings (topped off by Philadelphia's overtime win in game 3; the most-watched program in the cable network's young history).

That's the point. The product can finally say it deserves better. Much like its overall economic success despite the financial basketcases it carries in the U.S. sunbelt, the NHL needs to ask what could be with an even better roster of American broadcast partners on even better terms.

The most important contract condition is simple: destination television on one network for its Stanley Cup. That way, the sport's centrepiece will never again be O-U-T-D-R-A-W-N by Spelling Bee.

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Business Tale of the Tape: Chicago and Philadelphia makes for solid Stanley Cup final

The end of the Montreal Canadiens' improbable run to the 2010 Stanley Cup finals means smaller Canadian audience numbers for CBC and dramatically lower ratings for RDS, but it makes for a solid showdown between two of the strongest American brands in the National Hockey League. And in that light, the championship round bringing together the Chicago Blackhawks and the Philadelphia Flyers is great news for the NHL's U.S. television rights holders, NBC and Versus.

It's a worthy follow-up to last year's Stanley Cup final between the eventual 2009 champion Pittsburgh Penguins and the 2008 winners, the Detroit Red Wings; the two most popular road teams in the NHL over the past three years.

There's no Sidney Crosby in this year's Stanley Cup final, but a quick look at the sport business tale of the tape pitting the Blackhawks against the Flyers suggests it might be the best U.S. match-up in at least a decade based on sheer hockey market strength:

Franchise valuation - According to Forbes Magazine, this Stanley Cup series showcases the fifth and seventh highest-valuated franchises in the NHL. Philadelphia is valued at $273 million US while Chicago comes in at $258 M (and rising as the hottest property in the NHL). In 2009, Detroit was fourth while small-market Pittsburgh was middle of the pack.

Overall revenues: It's a meeting between two of the top eight revenue-producing franchises in the NHL. After quadrupling their sponsorship sales since 2007, the Blackhawks are tied for sixth (with Boston) at $106 million US while the Flyers are eighth at $101 million.

Box office revenues: It's #3 (Philly) against #9 (Chicago), each driving well more than $50 million of their revenues at the gate.

Ticket prices: Philadelphia is top-five in the NHL (at $60.25) while seeing the Blackhawks at the United Center is still one of the best bargains in professional hockey at $46.80 (19th overall).

Home attendance: After ranking 29th out of 30 four years ago, the Blackhawks make the Madhouse on Madison the biggest building in the NHL, packing it with more 22,000 fans per game and leading the NHL in attendance for the second straight year. The Flyers average 19,503 at the Wachovia Center; sixth-best in the league.

Road attendance: This final brings together the seventh (Chicago) and 14th (Philadelphia) most popular teams on the road this season.

Media market size: In addition to Versus and NBC, the NHL's U.S.-based sponsors are smiling as they contemplate the third and fourth largest designated market areas (television DMAs) on the continent. Chicago is #3 and Philadelphia is #4.

Regional television audiences: Chicago and Philadelphia were two of the top five U.S. hockey television markets during the 2009-'10 regular season. The Blackhawks drew an average regional audience of 196,800 viewers on Comcast and WGN while the Flyers attracted 147,900. That's #6 and #11 overall in the NHL and #2 and #5 in the U.S.

Hockey market: Forbes Magazine's research suggests this is a clash between the fifth and seventh strongest hockey markets in the NHL and the third and fifth best in the U.S. (based on franchise value attributed to city and market size).

Simply put, the 2010 Stanley Cup final features two of the best marketed U.S. franchises in two of the best hockey markets in the U.S. When one considers both market clout and brand appeal, it's arguably the best U.S. match-up since the Flyers last reached the finals in 1997 against the Detroit Red Wings.

It also comes with important intangibles based on history and tradition: one is an Original Six franchise that hasn't won a Cup since 1961 and the other a first-wave 1969 expansion team that hasn't done so since 1975. It's that hunger -- shared by the respective organizations and their fans -- which will make for good storylines throughout the series beginning Saturday at the United Center.

And good stories make for good ratings.

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If Gary Bettman cannot see the opportunity for the NHL, someone else will

One of the principal jobs of the commissioner of the National Hockey League – or any professional sports league for that matter – is to create value for his member franchises and their owners. Commissioners do that by creating league-wide conditions that grow the business of their member clubs.

The more revenues franchises generate, the greater their business valuation. When more franchises make more money, the average value increases throughout the league and that is good news for NHL club owners in the same way rising home prices and growing ownership equity is a boon for home owners.

So when it comes to franchise values, we give NHL commissioner Gary Bettman credit where it’s due. Values have grown under Bettman’s 17-year tenure several fold.

The question for any seasoned business valuator -- or any fan who cares about the game for that mattter -- is, however, what could be?

When one considers where the league could be without the stresses -- both public and private -- surrounding a group of under-performing hockey businesses in the southern U.S., Bettman's record raises red flags and deserves further scrutiny.

That’s because every single one of the NHL’s major business indicators – attendance, ticket prices, box office, merchandise sales, sponsorship sales, television audiences and revenues – would be even higher if the league had less U.S. sunbelt franchises and more Canadian or northern U.S. franchises.

Why Bettman has not pro-actively addressed the issue is one of the big blind spots in his leadership of the NHL. Why the NHL’s governors – the owners of the league’s 30 clubs – have not pushed more aggressively for solutions that would strengthen the league and improve their own lots considerably is an even bigger mystery.

If it’s true that you’re only as strong as your weakest link, the Phoenix Coyotes are a problem for the NHL. So are the Atlanta Thrashers. Throw in the case of the Florida Panthers – where less people are watching on FSN Florida (an average of 13,400 viewers per game) than are attending games in person (15,000 on a good night) – and you have at least three teams mired in red ink in questionable hockey markets.

Why not play to your strength? Why not license your product in markets where it is being gobbled up in record numbers? Why not replace your weak links with solid performers?

“The Case for Canada” report outlines just how bullish the Canadian market is for the NHL brand of hockey, especially in the period since the lockout in 2004-'05.

http://www.vancouversun.com/sports/could+cash+return+roots/3060451/story.html

It suggests that if the NHL relocated three of its weakest southern U.S. franchises to Canada, their individual franchise values would increase by more than 50 per cent and the league’s average team valuation would jump by $11 million US. It also submits that the combined revenues of the three relocated franchises would rise by $100 million per year, average attendance would grow by 6,000 more fans per game per franchise (or 738,000 more per season) and regional television audiences would increase twenty-fold. Yes, twenty-fold.

Yet more than anything, the report by TheSportMarket.biz and The Vancouver Sun makes a compelling case for the landing of at least one more NHL team in Canada. Plain and simple, the numbers clearly show how the NHL, its member franchises, broadcast partners and other corporate stakeholders – not to mention fans of the game in Canada – would be well-served if the NHL shifted its centre of gravity northward.

The proof is in the pudding of the hockey markets themselves. Considering market size, demographics and other attributes including affinity for sports in general and hockey in particular (as Forbes Magazine does in its annual list of NHL franchise values), the average NHL market contributes $84 million to its franchise valuation (out of about $210 million in average overall value).

Sun belt markets are considerably weaker; the market attributes of Phoenix, Atlanta and Florida for hockey average out at only $48.3 million according to Forbes.com. That's about half the average U.S. hockey market value and about 40 per cent that of the average Canadian market.

Those numbers exemplify how the sunbelt teams are dragging down the average value of NHL franchises the way shabby houses devalue entire neighbourhoods.

The Case for Canada is clear. It’s your move commissioner Bettman.

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Quebec Flyers, BC Blackhawks and Canada Sharks each have their merits, but only Montreal Canadiens register economic impact in Canada

The San Jose Sharks have more Canadians on their roster than any of the four teams remaining in the National Hockey League's 2010 Stanley Cup playoffs.


The Chicago Blackhawks have the biggest bevy of British Columbians while the Philadelphia Flyers boast the most Quebeckers.

Yet despite having fewer Canadians than the Canada Sharks and fewer Quebecois than the Quebec Flyers, only the Montreal Canadiens have a macro economic impact on their city, their province and, by extension, their country.

Nine unanswered goals in a 2-0 series lead might suggest the Flyers will limit the number of home games left in Montreal, but the Canadiens will drive box office revenues of more than $5.5 million per game night at the Bell Centre after earning $25 million in ticket receipts from their seven-game series miracles over the Washington Capitals and Pittsburgh Penguins.

Add a half-million dollars in concession and merchandise sales per game and you have a winfall not only for the Habs, but for their official suppliers, licensees and the federal and provincial tax agencies.

Each televised game fills restaurants, pubs and brasseries in Montreal; each home game moreso. The beer flows and wings fly at sports bars throughout Quebec and across Canada, expanding the economic impact beyond the confines of the second largest city in the country.

The buzz is also economically palpable for CBC and RDS, who are generally doubling their audience numbers on the strength of having a Canadian team in the conference finals. When a combined average audience of more than six million Canadians watch Hockey Night in Canada and RDS -- almost one of every five Canadians -- it's good for those broadcast companies. Radio rights holders glean similar upside.

More eyeballs and ears following a Canadian team in the final four also means -- at least theoretically -- more returns on investment for domestic advertising sponsors such as Scotiabank, Tim Hortons and Golf Town.

So whatever your take is on what makes a local franchise take on national team status or whether the Montreal Canadiens have any right to your spring allegiance, make no mistake that they are the only team left registering an impact on the Canadian economy.

The Sharks, Flyers and the Blackhawks have varying degrees of fan equity in Canada, but love them or hate them, only the success of the Canadiens on and off the ice makes a tangible, financial difference for Canadians, Canadian broadcasters and other Canadian companies.

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Vancouver 2010 a factor in strong television ratings for Stanley Cup playoffs

The parity that drove strong television ratings throughout the 2009-'10 National Hockey League regular season has found expression in the post-season, which included 49 games in the first round (with seven of eight series going at least six games).

Twelve overtime games helped produce great ratings for Versus and NBC south of the border and for TSN, RDS and CBC here in Canada.

The NHL numbers for round one of the 2010 Stanley Cup tournament still pale in comparison with those for the NBA on ESPN/ABC and TNT (about a third to a fifth of the size of the ratings sparked by Kobe and Lebron). Nonetheless, they represent solid growth for the NHL and give it much to crow about, especially with its U.S. broadcast partners and league-wide corporate sponsors.

NBC is up 18 per cent over 2009, to an average first-round viewership of 1.430 million and a rating of 1.1. Versus has seen a 35% spike in viewers, with a first-round average of 595,000. That's the most the NHL has gleaned on U.S. cable television since ESPN/ESPN2 drove 608,000 in 2001. The combined average of 742,000 is the most since ABC/ESPN/ESPN2 scored 750,000 in 2000. In addition, the various U.S. regional rights holders who simulcast alongside the national carriers have hit record numbers in 2010.

In Canada, where hockey and hockey television are kings, the CBC's Hockey Night in Canada is up 49% over last year and is riding its highest numbers since 2004, when a Vancouver-Calgary first-round seven-game series caused a television buzz. TSN is up 89% (growing from 567K in 2009 to 1.07 M in 2010). RDS is going wild on the wave of the Montreal Canadiens.

The numbers are up in part because of the parity and the overall strength of the markets involved in the first and second rounds. They are also higher because of the new Personal People Meter (PPM) measurement system deployed for the first time last fall (which most analysts suggest is responsible for a bump of up to 20%).

Yet make no mistake about another big factor in these terrific television ratings for the NHL: Vancouver 2010.

In Canada in particular, the Olympic Winter Games were a storyline for NHL fans since the Canadian team's training camp last fall. There was massive media and fan interest in the unveiling of the Team Canada jersey in October and in the announcement of the roster over Christmas. It just built from there and created the largest television numbers -- for sports and overall -- during Vancouver 2010.

Featuring the best players in the world on their respective national teams, the Olympics engaged NHL aficionados, brought back some old fans and attracted new viewers. That's true in both Canada and the United States, the two countries which squared off in a memorable overtime finale won by Sidney Crosby February 28th.

More than two months later, the afterglow of Vancouver 2010 is a contributing factor in this great TV run the NHL is enjoying in both Canada and the U.S. during its Stanley Cup showcase. And that is something NHL commissioner Gary Bettman should consider as he ponders Sochi 2014.

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The NHL's Chicago Blackhawks represent a remarkable turnaround...both on and off the ice

The on-ice turnaround scored by the National Hockey League's Chicago Blackhawks over the past three years is impressive. A five-season exile from the Stanley Cup playoffs ended last year and the Blackhawks red, black and gold colour palette is likely to be a going concern for much of the new decade.

Adept drafting, smart trades and a couple of prized free agent acquisitions have given Chicago fans a few reasons for both short and long-term optimism. After all, in the business of sport, nothing is more fundamentally important -- in most markets -- than the business of winning.

Yet the on-ice makeover is matched -- if not exceeded -- by the remarkable turnaround the Original Six franchise has achieved off the ice. In Chicago, product and marketing have met to create a one-two punch as balanced and lethal as that of any NHL franchise in the U.S. (See NHL Composite Power Rankings 2009-'10 http://www.facebook.com/thesportmarket?v=photos&ref=ts#!/photo.php?pid=3724749&id=280702824731)

The combination has taken the Blackhawks from second-to-last in NHL attendance in 2006-'07 to first overall the past two years.

The marketing part has been handled brilliantly by Blackhawks' president John McDonough (hired in November of 2007); fully-empowered by second generation owner Rocky Wirtz (who took over from his dad, the late Bill Wirtz the previous month) and complemented over the past two years by business operations senior vice-president Jay Blunk (January of 2008).

The Blackhawks are back and they're back on the strength of comprehensive, brand-based marketing; an integrated strategy in which the NHL's Chicago foothold is firing on all of the most important cylinders in business operations. Blackhawks marketing has at least 10 streams, none more important than the first three (product promotion, broadcast platform and sense of history):

1. Product marketing: Chicago has a good, young team and Blackhawks marketers make sure everyone knows that;

2. Broadcast marketing: McDonough and company understand the best way to expose their new product is through television and radio. WGN-TV, Comcast Sportsnet and WGN Radio are key partners in the off-ice turnaround because they've put the team back on the Chicago sports map. Regular season games draw sellouts of 21,000 plus to the United Center and almost 10 times that on television;

http://www.facebook.com/note.php?note_id=399165796504&comments&ref=mf#!/photo.php?pid=3769385&id=280702824731

3. Heritage marketing: The repatriation of Bobby Hull, Stan Mikita and Tony Esposito was not only long overdue, it brought back a generation of 'hawks fans who were as estranged as the former stars were over the span of three decades;

4. Partnership marketing: An NHL team in an American market can only benefit from aligning itself with the other professional franchises in the city. McDonough linked the Blackhawks with the Cubbies (his alma mater), White Sox, Bears and the Bulls, their United Center partners owned by Jerry Reinsdorf. The partnership approach culminated in the 2009 Winter Classic at Wrigley Field and made special event marketing part of the mix for the Blackhawks;

5. Cross marketing: The partnerships also set the stage for creative cross-promotions with the city's top stars in other sports. Even the campaigns that didn't make it to television -- most notably the 2009 series featuring the Blackhawks and da Bears that was banned by the NFL -- caused a stir on the web and in chat rooms, demonstrating the NHL team was prepared to ride the air baloon of their more famous football cousins;

6. Personality marketing: The Blackhawks are ultimately selling a team brand, but they know that team brand is defined in large part by the personal brands of their players. The team's star tandem on the ice, Jonathan Toews and Patrick Kane, are the star tandem in television, radio and print advertising. Phase 2: Making Hollywood celebs such as Vince Vaughn part of the personality of the franchise;

7. Theme marketing: The simple and hockey-themed tagline One Goal, crafted by global ad agency Ogilvy Mather, has served as the Blackhawks' mantra for the past two years;

8. Entertainment marketing: The new Blackhawks have made hockey cool again. From opening anthems to goal celebrations, the United Center is the Madhouse on Madison. Just ask visiting teams stabbed with the Chelsea Dagger after every Chicago goal. Is there a more distinctive goal celebration song in the NHL right now? (See and hear The Fratellis http://www.youtube.com/watch?v=sEXHeTcxQy4)

9.  Social media marketing: In the hometown and state of Barrack Obama, the Blackhawks are all over Facebook, Twitter and YouTube;

10. Cause marketing: The Blackhawks have always made money in Chicago. Now they're sharing the wealth and investing in causes that matter to the community. Just more reasons for Chicago to care about the Blackhawks.

Add it all up and you've got the best marketed franchise in the United States and one of the top three in the NHL. The Blackhawks have already been acknowledged as among the fastest-rising sports properties in the United States (see Champions of The Sport Market 2008 http://www.thesportmarket.biz/pdf/Champions_of_Sport_2008_International.pdf). With a solid on-ice product and dynamic off-ice marketing, don't count on them going away anytime soon.

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The NHL on television in 2009-'10: Canadian Bulls and Southern U.S. Bears

When more Canadians watch the NHL Draft Lottery on TSN (an average national audience of 556,000 this year) than Americans watch actual live game action during the regular season on Versus (averaging 297,000 in 2009-'10), it puts into perspective how the National Hockey League in general and NHL television in particular is a tale of two countries.

The NHL and the NHL on TV is hot in Canada. Not so much in the U.S., especially the further south you go.

Depending on how you look at it, Canadians are 10 to 20 times more likely to watch the NHL on TV than our American friends to the south. In a market 10 times the size of Canada, the NHL averages 1.6 million viewers on NBC during the regular season, less than the early game average of 1.8 million CBC drives through its Hockey Night in Canada franchise. Similarly, TSN (714,000) outperforms Versus (297,000) on cable, more than two-to-one in absolute terms and more than 20:1 per capita.

There's no better picture, however, of how different a proposition the NHL is in Canada compared to the U.S. than in the local and regional television ratings of the league's 30 clubs. Despite some good gains in the era of the NHL Winter Classic on NBC, the U.S. market is still a tough nut to crack for the NHL. If Canada is a rampaging bull market for NHL hockey -- which it is -- then the southern U.S. is a lame bear.

It's all mapped out in this week's Helijet Top Ten Bull Pen at http://www.thesportmarket.biz/ and www.Facebook.com/TheSportMarket (which lists the Top Ten, Middle Ten and Bottom Ten NHL television markets).

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We'll let the listing of regional television audiences in the NHL speak for itself. What we will do is give you our Top Ten takes on where the NHL is at in television in Canada compared to the U.S.:

10 - The top four television markets in the NHL during the 2009-'10 regular season were Canada's four largest media markets: Toronto, Montreal, Vancouver and Calgary. They all trumped larger U.S. designated market areas such as New York, Los Angeles and Chicago;

9 - Six of the top nine regional television audiences in the NHL were held by Canada's six NHL franchises;

8 - The hottest U.S. NHL television market is Pittsburgh, home of Sidney Crosby and the defending champion Penguins. Fox Sportsnet Pittsburgh this year drove 93,000 households and 214,100 viewers per regular season game. Next in line are the fast-rising Chicago Blackhawks on Comcast Sportsnet and WGN TV (196,800 viewers per game) and the seemingly perennial Stanley Cup-contending Detroit Red Wings (186,500);

7 - There's parity on the ice but not in television ratings: the NHL's big three when it comes to regional television numbers -- Montreal Canadiens, Toronto Maple Leafs and Vancouver Canucks -- have larger audiences than the next 10 clubs combined (1,742,900 to 1,673,700);

6 - The Canadian regional television average audience is 383,167, which is more than two-and-a-half times the NHL average of 141,040 and almost five times the U.S. regional average of 80,508;

5 - The NHL's so-called Original Six franchises (Montreal, Toronto, Boston, New York, Detroit and Chicago) average 313,333 viewers per regional telecast. The last six NHL expansions average 34,583. The last six relocated franchises average 78,233 (but that drops to an average of 49,620 when you take out Calgary);

4 - The average Canadian NHL television market is more than 10 times stronger than the average U.S. sun belt TV market. And that's in absolute terms (383K to 34K);

3 - Canada's six NHL franchises draw more regional television viewers than all 24 U.S. clubs combined (2,299,000 cumulative in Canada compared to 1,932,200 aggregate in the U.S.). In fact, the top four Canadian teams (Montreal, Toronto, Vancouver and Calgary) do that with 1,964,200 combined;

2 - It takes the NHL's bottom 11 television markets (cumulatively representing average viewership of 376,500 per game) to come close to matching the Vancouver Canucks' team average of 398,500 on Rogers Sportsnet Pacific. You have to add five more NHL clubs -- for a total of 16 or more than half of the league -- to rival the 650K plus regional averages of Toronto and Montreal (with the asterix that the Canadiens' regional rightsholder is RDS, a French-language national cable carrier);

1 - The Florida Panthers, playing before the smallest TV audiences in the NHL, have to log 49 regionally-televised games (1.2 seasons of home games or more than a half-season of total games) to match what the Toronto Maple Leafs or Montreal Canadiens each draw in ONE game.

When you rate the NHL's other bear TV markets (Atlanta, where it takes 36 Thrasher telecasts to equal one Habs game, or Tampa, Nashville or Raleigh, where it takes those teams 26 games to match the Leafs, or Phoenix, 25 games), it paints a picture that at some point the league will have to address: its southern U.S. plan in general and sunbelt strategy in particular.

When less people are watching your product on television than they are in-arena -- which is the case in Miami -- you have a fundamental problem. Not enough people care.

That's not the problem everywhere in the U.S., of course. It's not so much the issue in southern California, at least when the Ducks and Kings are winning. It's not a problem in the northern U.S. markets.  And, it's certainly not a challenge in Canada, where we drink the NHL on televison like we do beer.

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Halak puts an exclamation mark on one of the best opening rounds in Stanley Cup history

The opening round of the National Hockey League's 2010 Stanley Cup championships produced a series of notable storylines, including:

• entertaining hockey, combining both a potent offensive display of 5.9 goals per game (the highest since 1996) and some superb goaltending, most notably that of Jaroslav Halak, who stood on his head to lead the Montreal Canadiens past Alexander Ovechkin and the Washington Capitals; 
• tight hockey, with a total of 49 games in the first round (the most since 1995) and 12 of them overtime results (the most since 2001). There wasn't a single four-game sweep, only one five-game series, five six-gamers and two that went the distance to seventh games;
• unpredictable hockey, with road teams winning 27 of the 49 games and four series going to the lower-seeded teams.

Yet with all due respect to the resurgent Detroit Red Wings, the resilient Boston Bruins and the surprising Philadelphia Flyers, the single biggest storyline of the conference quarter-finals is Halak and the Habs. The Slovak Olympian goaltender is one of the major reasons why this first round of the Stanley Cup playoffs has to go down as one of the best in modern history.

This is the first time an eighth-seed has knocked off a top-seed after falling behind three games to one. But it's more than No. 8 ousting No. 1 within a conference, it's actually No. 16 in the playoffs eliminating No. 1 overall.

That's why Halak has already earned himself a special place in the 100-year history of the Canadiens (and in the hearts of their fans). He stole the last three games for Montreal and his performance in game six at the Bell Centre was one for the ages, invoking comparisons with rookie Ken Dryden and the 1971 Stanley Cup champions and rookie Patrick Roy and the 1986 champion Canadiens.

Dryden and Roy made history because they won three and four series, respectively. Halak is only one-quarter of the way to the peak of Mount Stanley. What he has done, however, is what Dryden did 39 years ago: beat the top-ranked team in the Stanley Cup tournament. And even with Sidney Crosby and the Pittsburgh Penguins on the horizon, it's a start that's intriguing for Canadiens boosters and, even moreso, for Halak's agent, Allan Walsh.

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A sidelined Ovechkin hurts U.S. audiences but not necessarily overall North American numbers

There will be much hand-wringing over the Washington Capitals' stunning exit in the first-round of the National Hockey League's 2010 Stanley Cup tournament. Most of it will be in the Caps' front office, but a close second will be the disappointment shared by U.S. television rights holders Versus and NBC, both of which were loving their first-round playoff ratings and must have been salivating at the prospects of an eastern conference showdown between Alex Ovechkin and the Caps and Sidney Crosby and the Pittsburgh Penguins.

That Ovechkin-Crosby is no longer in the cards will also cause some long faces at the NHL's corporate offices in New York. And that's understandable from those who bank on star marketing to build a larger footprint in the U.S.

Yet if it is job one of the commissioner's office to create aggregate value through optimal revenue generation and profits -- for itself and its member franchises -- there is no need for any heads to hang.

This is a tale of two countries. What in this case is bad for hockey in the U.S. is good for the game in Canada and not necessarily bad for the NHL.

The bottom line is that another series for the Montreal Canadiens will be good for the NHL and its partners; most notably its Canadian broadcast and corporate partners. At the micro level, it will sell more tickets and pump up higher box office totals (especially with at least two games at the 21,273-seat Bell Centre, the second-biggest building in the league with the highest-priced tickets of any of the remaining eight playoff clubs).

It will engage more fans and drive larger overall television audiences, largely because CBC and RDS will drive numbers north of 3.5 M and even 4 M per game in Canada alone. Those ratings will help make more money for the NHL's single-largest broadcast rights buyer; the CBC.

It's true that fewer Americans will be watching the conference semifinals and finals than if Ovechkin and the Caps were on the marquee. The net outcome with the Habs in and the Caps out is positive for the core business of the NHL, however, because so many more people will be watching in Canada.

The NHL might not see it that way, because it is rarely prone to recognizing that on a per capita basis, 10 to 20 times more Canadians watch NHL hockey than do their American counterparts. What it should see is that when your business partners make money, it's good for your business. And in this case, no one pays the NHL more money for rights than the CBC and its Hockey Night in Canada franchise.

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Doughty and the Kings have a bright future

After pushing the favoured Vancouver Canucks to overtime twice and splitting the opening set at General Motors Place enroute to a 2-1 series lead, the Los Angeles Kings suffered three straight losses and are on the outside looking in this week while the Canucks prepare for the Chicago Blackhawks and Round 2 of the NHL's 2010 Stanley Cup playoffs.

That does not mean, however, that the Kings have little to celebrate going into the off-season. They in fact have every reason to be bullish about the next cycle of their franchise history in La-La Land.

Reaching the playoffs for the first time in eight years is a big step in the right direction. It also gives their young line-up a taste of what the Stanley Cup tournament is all about. As star defenceman Drew Doughty said after elimination Sunday, you sometimes have to learn how to lose before you can learn how to win.

Doughty himself is another reason to celebrate if you're a Kings' fan, a member of LA's hockey operations brass or an NHL league marketing executive coveting a presence in the second-largest media market in the United States. In #8 Doughty, the Kings have a gold-medal winning Olympian, a James Norris nominee as the league's best defenceman and a player who invokes comparisons with none other than #4 Bobby Orr...all at the age of 20!

The remarkably composed sophomore rearguard is the epitome of a young, up-and-coming Kings team that appears ready to contend for much of the new decade ahead. At an average age of 27.4, LA's future lies in Doughty, goaltender Jonathan Quick, rising star Anze Kopitar, Russian sniper Alexander Frolov, captain Dustin Brown and other youngsters in the line-up. Los Angeles also has to be considered a possible destination for free agent sniper Ilya Kovalchuk.

The bottom line is the new-look Kings are beginning to make strides in both hockey operations and business operations. Their attendance climbed five per cent and reached 96% capacity (averaging 17,313) at the Staples Center they share with the Los Angeles Lakers and Los Angeles Clippers of the NBA. Their television audiences on Fox Sportsnet West and Prime Ticket are up 27% (although keep in mind, the Kings' average regional audience of 27,140 households and approximately 62,000 viewers is 15 per cent the size of Canucks' TV numbers on Rogers Sportsnet Pacific).

On the NHL Composite Power Rankings for the 2009-'10 regular season released this month by TheSportMarket.biz, the Kings placed 12th overall (ninth on the ice with 105 points and 15th off the ice with an estimated per game box office of $817 K US). http://www.facebook.com/thesportmarket?v=photos&ref=ts#!/photo.php?pid=3724749&id=280702824731
 
Much of their strength in overall operations comes from the solid business infrastructure provided by owners Anschutz Entertainment Group and the connection to their glory years provided by former stars such as Luc Robitaille, who now serves as the Kings' President of Business Operations.

For the LA Kings, the present is good; the future better. On and off the ice, they have such bright days ahead, Kings' branded sunglasses could become compulsory equipment in Hollywood for the first time since Wayne Gretzky made hockey fashionable in southern California 20 years ago.

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History Will Be Made promotional campaign is a winner for the NHL (and Young & Rubicam)

In this era of social media, you know you're onto something when people can't help but want to share digital files...story links...audio files...video files. You name it; if people want to share it, you've struck a chord.

That's the case with the National Hockey League's promotional campaign for the 2010 Stanley Cup championships; the History Will Be Made broadcast and in-arena video series.

Commissioned by the NHL's marketing department and developed by the global advertising agency Young & Rubicam, History Will Be Made is a winner.

When the series was unveiled last month, the NHL announced it would include six iconic moments in Stanley Cup playoff history.

“These are the moments from our game that have gone down in history as some of the most iconic in sports,” NHL Executive Vice-President of Marketing Brian Jennings said March 19th. "It’s that image of a flying Bobby Orr frozen in mid-air, when Bourque's 22-year journey finally ends with a championship, when Messier went from being a captain to 'The Captain.' The Stanley Cup Playoffs are where history is made, and this year will be no different.”

At the time, the NHL had plans for three other 30-second videos: one featuring former Montreal Canadiens goaltender Patrick Roy in his Calder Trophy-winning rookie campaign in 1986; one starring Stevie Yzerman scoring his double-overtime winner in the 1996 western conference final against St. Louis; and another putting the spotlight on Mario Lemieux in 1991.

This week, however, the NHL rolled out a seventh 30-second spot in the History Will Be Made campaign running across the league's national and local broadcast partners, NHL Network, NHL.com, in-arena, franchise web sites and various affiliated digital and social media websites. It featured 1984 vintage Wayne Gretzky, scoring a Stanley Cup final game winner for the Edmonton Oilers against the New York Islanders.

Gretzky actually had a cameo role in a Blues' uniform in one of the original six spots; watching helplessly as Yzerman raced away over the blueline before slapping his memorable winner. But no such vintage series is complete without Gretzky alongside Lemieux and Messier. Oversight or not, the NHL deserves credit for getting it right...better late than never.

More important, the NHL deserves credit for the campaign, period. It deserves kudos for the simplicity of the creative. Simple concept. Standard musical theme. A consistent three-part close, with 1. The specific storyline; 2. The campaign title; and 3. The NHL 2010 Stanley Cup logo.

It's what makes it work so well. It's what has allowed franchises such as the Vancouver Canucks to customize History Will Be Made videos starring Henrik and Daniel Sedin (two official versions so far, entitled "What if they hadn't called this "home"?).

Most importantly, it's what has created a buzz among the digital set, spawning more than 300 parodies in a little over three weeks. That means the campaign has captured the imagination of the young, interactive web set. And that's good news for the NHL and for Young & Rubicam.

The original six network-wide History Will Be Made videos, along with the seventh national spot featuring Gretzky, are listed below.

1970 - Boston Bruins: What if Bobby didn’t fly?
http://www.youtube.com/watch?v=EUnS5gq0BZ4&feature=channel

1984 - Edmonton Oilers: What if there was no Greatness? *
http://www.youtube.com/watch?v=VMVgbHa0Fd0

1986 - Montreal Canadiens: What if Roy played like a rookie?
http://video.nhl.com/videocenter/console?id=65895

1991 - Pittsburgh Penguins: What if Mario wasn’t so super?
http://www.youtube.com/watch?v=nxoxGXyolVM&NR=1

1994 - New York Rangers: What if Messier didn’t lift an entire city?
http://www.youtube.com/watch?v=Ljv6f00E2nc&NR=1

1996 - Detroit Red Wings: What if Stevie Y didn’t inspire Hockeytown?
http://www.youtube.com/watch?v=6qc7fBl7vO0&NR=1

2001 - Colorado Avalanche: What if Bourque didn’t believe in one more year?
http://www.youtube.com/watch?v=ntccXmKmAxE&feature=related


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Salary cap helps raise the roof on NHL attendance

Attendance in the National Hockey League has grown each year since the lockout of 2004-'05, reaching an all-time high of a league-wide per game average of 16,458 in the 2009-'10 regular season which ended last Sunday.

Many would point to raucous big buildings such as the United Center in Chicago (21,356) and the Bell Centre in Montreal (21,273) as driving the league-wide average and they'd be at least partially right. Some would suggest new rules and an emerging crop of young superstars a la Sidney Crosby and Alex Ovechkin have peaked fan interest and they'd also be right. Still others would point to shootouts and three-point games and how they pump up team point totals and compress the point differentials between contenders and pretenders.

Yet if the numbers have grown consistently since the lockout, isn't it also true that parity -- pure and simple --has gone a long way to keeping the turnstiles moving? What better way to sell tickets and drive attendance than on the promise of hope: with no clear Stanley Cup favourite, more fans from more markets can dream longer about their own team's prospects of making the grade.

The numbers would suggest the bull market for NHL tickets is the result of the perfect storm of all of these factors, but none more important than team balance.

Check this out: almost half of the 30 teams in the NHL (13) are drawing more than 18,000 fans per game...more than a third (11) of the league's teams are selling out every game...five of Canada’s six franchises are at 100 per cent capacity and the sixth is not far off at 98.8 per cent...six northern U.S. markets are playing to full houses.

Most impressive is that four-fifths of the NHL is north of the magic number most people in the business covet as a sign of franchise strength; with 24 of 30 teams at or above 80% arena capacity.

Despite the bull market for NHL tickets north of the border and in northern U.S. markets, the league clearly still has its work cut out for it in the southern U.S, where seven of its eight lowest-drawing teams are currently located...five of them in sun belt markets.

That includes Phoenix. Despite a fourth-place finish in the NHL's overall standings last week, the Coyotes closed the regular season dead last in attendance, averaging a reported 11,989 at Jobing.com Arena.

Yet Phoenix and the NHL's other weak links would be even weaker were it not for the elephant in the room; a salary cap implemented in 2005 and one which has to be given at least some props for helping drive these record levels of game attendance and fan interest.

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Building brand equity for the NHL -- and stars such as the Sedins -- through a more balanced schedule

The one-two punch that is the Sedin twins is one of the greatest assets of the Vancouver Canucks Hockey Club as they prepare for the 2010 Stanley Cup playoffs and market for the future.

If it's true they've been undervalued in their own backyard of Vancouver until very recently, it's also true they've been even less appreciated elsewhere in the NHL, with 17 franchises in the eastern time zone and a heavily-unbalanced regular season schedule.

And that's largely because you can't fully understand what you never -- or rarely -- see.

It explains in part why even seasoned hockey media types from throughout the NHL and its 26 designated television markets (DMAs) don't seem to have cracked the code on just how terrific they are. The league is already the only one among the five big leagues in North America that is so largely skewed towards New York and Toronto with a majority of its teams in the Eastern Time Zone.

The geographic concentration of the NHL and its superstars is exacerbated by its schedule, one which does not allow for fans of each club to see the other 29 teams at least once. Seventy-eight per cent of regular season play is intra-conference and almost 30 per cent intra-divisional.

When I first raised the issue in the editorial pages of The Vancouver Sun and Sports Business Journal in the fall of 2006, the situation was even worse, with 87% of each team's 82-game regular season being played within its own conference and a whopping 39% within the division. That travel-saving, cost-reducing, highly-unbalanced format -- supposedly designed to promote regional rivalries -- was what the NHL took out of the lockout to say "Thank You Fans".

http://www.thesportmarket.biz/columns/2006/nov1306.htm

What it did was prevent fans in Vancouver from seeing emerging superstars such as Sidney Crosby of the Pittsburgh Penguins and Alex Ovechkin of the Washington Capitals at least once each season. Instead, divisonal rotations meant we'd see #87 and #8 once every three years.

The NHL did slightly tweak its schedule three seasons ago, deploying a wildcard tool that at least allowed the Canucks to play host to Canada's three eastern teams -- the Montreal Canadiens, Ottawa Senators and Toronto Maple Leafs -- once each year.

Yet we still need to wait three years between visits from the marquee player brands and marquee team brands of the eastern conference. It's just not good enough for a league that is still a gate-driven business and relies on its season ticket holders for the vast majority of its revenues.

The flip side of this is that the Sedins and other top talents from the western conference are largely "site unseen" in the majority of eastern markets each year. The media and hence the fans rarely have the chance to see them play.

It's only part of the story, but the sooner the NHL's unbalanced schedule is replaced by a more balanced schedule -- i.e. like that of the NBA, which also has 30 teams and plays an 82-game regular season but limits intra-conference play to 63% -- the better. Annual visits (and the resultant television exposure, media coverage and fan impressions) will help build the personal brands of individual players like the Sedins, the team brands of all the teams in the league and, ultimately by extension, the brand of the NHL.

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Appreciation of Sedins must begin at home

With 112 points, Henrik Sedin is the National Hockey League's newest scoring champion. He is the first Vancouver Canuck player to win the points race and one of only three players to come close (along with former team captain and fellow Swede Markus Naslund and the Russian Rocket Pavel Bure). He now holds the Canucks' single-season mark for points, breaking Bure's record of 110.

One thing Henrik does not yet have is the recognition factor a consistent point-a-game player would typically have in the NHL (especially after this year upping the ante to almost 1.5 points per game). Many would say he doesn't have the respect he deserves for a player of his talent and, more important, track record. Some would suggest he's the victim of an eastern bias that permeates through the NHL, propogated by the eastern media.

In my view, it's more a case of the television exposure, media and promotional weighting that comes from simply having most of the NHL's teams playing in the eastern time zone.

It is true that the NHL is the only league with a majority of its franchises based in one time zone; the eastern time zone. The breakdown in the NHL is 17 in the eastern time zone, five in central time, four in mountain time and four in pacific.

The NHL is not, however, the only league to be subject to such a so-called bias that comes from having so much action take place in the eastern time zone.
 
The NFL has 50% of its teams in ET (16); with 10 in CT, two in MT and four in PT. Major League Baseball has 14 in the eastern time zone and 16 in the other three (eight, two and six, respectively) while the NBA is the least "eastern" of the four major North American loops: 12 in ET, 10 in CT, three in MT and five in PT.

Complaining about such geographic skews is one of the oldest pastimes in North America, on both sides of the border, but especially in Canada.

Yet those of us who have been closest to the careers of Henrik -- and his equally-gifted twin brother Daniel -- should consider how long it has taken for the Sedins to be accepted as the remarkable talents they are even here in Vancouver. That goes not only for west coast hockey fans, but for the media who cover the Canucks game-in, game-out.

Appreciation for Henrik and Daniel -- now in their ninth season playing with the Canucks -- must start in Vancouver before it's possible in other NHL centres and media markets.

If this season has been a threshold campaign for the Sedins on the ice, it has also marked a breakthrough in the way the local media has embraced them.  It's taken some time here in Vancouver for the twins to get the credit they're due. When Henrik skated off with this year's Cyclone Taylor Award as the Canucks MVP, it marked the first such honour either twin has received in Vancouver.

It might take some more time before that kind of recognition happens continentally, or even nationally.

The Art Ross Trophy is a big first step. A Hart Trophy nomination as league MVP should follow and would be another good step. A Hart win would of course be big in building the Sedin brand. But respect, like so many other things in life, must begin at home.

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Vancouver Canucks' home sellout streak reaches 300 plateau and makes its mark on NHL

The Vancouver Canucks of the National Hockey League can clinch their third Northwest Division title in four years with a win tonight over the Minnesota Wild.

They can also clinch a sport business milestone that only 16 other franchises in the history of North American professional sport have to their official credit: 300 consecutive home game sellouts.

http://www.teamradio.ca/news/story/?id=2917

The streak at General Motors Place dates back to November 14th, 2002 and has straddled the NHL lockout of 2004-'05, survived the worst economic recession in a half-century and navigated around the complexities of hosting the Vancouver 2010 Olympic and Paralympic Winter Games. It has also stayed intact at an expanded capacity this year created by the launch of 180 premium seats in the Best Buy Club at Level 500.

http://www.vancouversun.com/sports/2010wintergames/Playbook+sellout/2760496/story.html

Reaching the 300-plateau consolidates the Canucks' place as one of the box office juggernauts of the NHL, behind only tonight's visitors among active sellout streaks in the 30-team league. The Wild have sold out every one of their games played at the XCel Energy Center (381 regular season and playoffs and another 27 pre-season contests). It puts the Canucks in elite company and within striking distance of venerable streaks by iconic sport brands such as the Denver Broncos and Pittsburgh Steelers of the NFL.

http://www.vancouversun.com/sports/Stoking+coals+hockey+hotbed/2760498/story.html

Canucks fans would gladly trade in those status symbols of sport business success for one thing: the club's first Stanley Cup in its 40-year history. Yet the sellout streak still matters as more than a ticket marketing statistic.

First and most simply, it makes it more fun for fans to go to games when they're sold out. There's a certain civic pride and sense of community that accompanies full houses at sport events.

Second, the sellouts and per game pops of $1.2 million and more underlines the solid financial position of the franchise. Even in the salary cap era of the NHL, strong revenues increase the chances for long-term on-ice success through investment in athlete services and amenities. There are limits to what the Canucks can spend on player contracts, but no limits to what they can pour into player development and resources.

Third, it strengthens the capacity for the market to host other sport events and potentially even new professional franchises when promoters and investors see the 18,810 box office score each and every night at General Motors Place.

Most impressive about the home game sellout streak is that it happens under NHL reporting protocols that are as stringent as any in North America. Unlike the NFL, the sport marketing Goliath which requires only non-premium seats to be sold out to lift its local television blackouts, the Canucks and the NHL include all seats: luxury suites, club seats, restaurant seating and regular seats.

If the Canucks were an NFL club, for example, about 14,300 would constitute a sellout at General Motors Place.

Now there are skeptics -- including my good friend and respected colleague Bob Mackin of Business in Vancouver and 24 Hours Vancouver -- who question the integrity of the Canucks' sellout streak: http://thesportmarketguest1.blogspot.com/2010/04/canucks-tri-centennial-not-legit.html

To those of you in that camp, I say good on the Canucks for having us question the odd empty seat rather than criticizing them for sluggish ticket sales (witness the half-empty buildings that greet a half dozen teams in both the NHL and NBA and describe many of the ballparks in Major League Baseball).

Remember this is not about actual attendance or tickets scanned at the gates. It's about tickets sold.

Empty seats are not necessarily unsold seats. Mostly they are either season tickets not used that night or scalper tickets not resold. They can be un-used tickets from large group sales. They can be "corporate holds" held for NHL sponsors or "player holds" held for the visiting team in compliance with the league's collective bargaining agreement. The latter two categories typically account for about 200 seats and when they're released on game day, all but the odd single are gobbled up quickly.

The Canucks' sell-out streak measures up to what I'd consider to be best practices in the industry. And the bottom line to it all is that it's made possible by a season ticket base capped at 17,000. As long as that base and a waiting list of another 4,000 stay in place, the sellout streak has some real staying power to hit 400 straight by 2012. Last month's renewal pace of more than 95% is a big step in the right direction as the club prepares for its 40th anniversary season.

Reaching 400 would put the Canucks into an even more exclusive group of North American major pro teams. Currently, it's a club of one: the Boston Red Sox of Major League Baseball (550 going into tonight's 2010 home opener against the New York Yankees at Fenway Park). All-time the club of 400 or more includes the BoSox and Cleveland Indians, the NBA's Portland Trailblazers, Boston Celtics, Chicago Bulls and New York Knicks and the NHL's Colorado Avalanche and Detroit Red Wings.

The Wild are already at 400 including pre-season games. Depending on their own season ticket renewals after missing the playoffs again this season, they should get to 400 officially by the 2011 NHL All-Star break. The NBA's Dallas Mavericks are also closing in on 400.

By 2012, there could be a roster of 10 or so on the all-time list of franchises at 400 or more. For the Wild and the Canucks, it's not the big prize -- the Stanley Cup -- but it's still worth celebrating, appreciating and shooting for.

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NHL Attendance: A Solid Bull Market

For all of the criticism directed at the National Hockey League on several fronts, we need to give it credit where credit is due: its performance in arena attendance.

Sure it still has its desert dogs and other problem childs, but the fact is, next to the NFL, the NHL has more franchises playing to full or near capacity than any other major league in North American sport.

Only two of Major League Baseball's 30 clubs sold out their games in 2009 (the Boston Red Sox of the American League and the Philadelphia Phillies of the National League). That's seven per cent. Sellouts are the norm at only two of Major League Soccer's 16 franchises (Toronto FC and Seattle Sounders FC) or 12.5%. In the NBA, it's 15% (five of 30 teams).

The NFL had 28 of 32 clubs -- or 87.5% -- selling enough tickets to avoid television blackouts throughout 2009.

In the NHL, a third of its teams (10 of 30) are selling out every night. It's over half (17 of 30) when you include those virtually selling out (98% capacity or more).

There are five-year plus consecutive home game sellout streaks at five of six franchises in Canada and multiple-year streaks in northern U.S. markets such as Minneapolis, Chicago, Pittsburgh, Philadelphia and Washington. Throw in near capacity sales at Boston, downtown New York (where the Rangers ended a 187-game sellout streak in February), Ottawa, Buffalo, Detroit, St. Louis and San Jose (where the Sharks have been virtually sold out all year).

Almost two-thirds of the league plays before sellouts or crowds of more than 18,000 fans. Less than half of its direct competitors in NBA arenas can say the same.

The NHL has more teams among the top-20 North American active home game sellout streaks (seven) than any league except the NFL (11). The NBA and Major League Baseball have only one team each in that top-20 club (the Dallas Mavericks and the Red Sox).

http://www.teamradio.ca/news/story/?id=2917

The NHL also has seven of the top-20 all-time sellout record holders, more than the NBA (six), NFL (five) and MLB (two).

http://www.vancouversun.com/sports/Stoking+coals+hockey+hotbed/2760498/story.html

What's more, the NHL can boast those sellout streaks despite the most stringent sellout standards in the industry. Top-selling NFL teams benefit from the league's rather liberal definition of a sellout: it does not require that all luxury suites or club seats in its respective stadiums are sold out. Selling out the non-premium tickets does the trick and lifts the NFL television blackout.

Heading into the last week of the regular season, average attendance of 17,475 is good news for the NHL (and outshines the NBA by about 500 tickets per game or 600,000 fans per season league-wide). Imagine the brand equity the league would carry, on both sides of the border, if only it could find solutions for the weak links it has in some of the NHL's southern markets.

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Player development is long-term, but Gillis already seeing short-term results for NHL's Canucks

There is much sport science research that shows athlete development is a long-term play, with 10 years of optimal training the typical standard before a high performance athlete reaches his or her full potential. There are no shortcuts.

Yet it is true that training backed by comprehensive sport medicine and science amenities, resources and services can yield significant mid-term and even short-term results.

Look no further than the Vancouver Canucks on their recent record-breaking 14-game road trip in the National Hockey League for an example.

The Canucks went 8-5-1, earning 17 of a possible 28 points, holding on to first place in the Northwest Divison despite being away from home for six weeks, including two weeks on either side of the NHL break for the Vancouver 2010 Olympic Winter Games. Most impressive, they came from behind five times to overcome third-period deficits; a sign of team fitness and an upside attributed at least in large part to the player development priorities established by sophomore general manager Mike Gillis upon his arrival at Canucks Sports & Entertainment in 2008.

If Gillis has defined himself in less than two years on the job, it is through his commitment to player development in general and sport science in particular. He spearheaded expensive upgrades to the Canucks locker room and training amenities at General Motors Place. He and head coach Alain Vigneault have empowered strength and conditioning coach Roger Takahashi big time. He has ordered sleep management protocols and ordered sport nutrition counselling and even food preparation and delivery for certain players.

As a result, the Canucks are quickly earning a reputation as an athlete-centered organization and a progressive franchise -- arguably one of the league's leaders -- in the areas of sport medicine, sport science and sport training.

A former player agent, Gillis was a keen student on the various ways in which teams build equity in their rosters through free agent acquisitions, trades and the increasingly-important baseline of the NHL entry draft.

He was a quick study on the constraints of the salary cap era in the NHL and did not waste much time before moving on to the opportunities which existed to improve his on-ice product while living within the new spending limits. The rules say he can only spend so much on player contracts. But there is no limit to what a franchise can invest in training facilities, travel conditions, player development personnel and sport medicine and science expertise and programs; both at the level of the NHL roster and the Canucks' farm system.

Over time, the provision of top-drawer athlete services to players on the big club should continue to pay dividends for Gillis, Vigneault and the Canucks; on long road trips and -- they hope -- in gruelling playoff series. But the biggest rewards could come only years down the road, from the commitment to player development on the farm.

Gillis will be measured on both counts: how he balances the low beam pressure of scoring short-term results with the high beam vision of sustainable, long-term success. He is clearly betting on sport medicine and science as tools to help deliver both.

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